Get the Right Support Without the Cost of Hiring Locally

Filiverse is a U.S.-managed remote support company based in Colorado Springs, Colorado, with a dedicated support team in the Philippines.

We help businesses reduce operational overload, improve workflow efficiency, and build reliable remote support systems through skilled Filipino remote professionals.

Filiverse is managed from Colorado, USA, with a dedicated support team in the Philippines. 

You get the benefit of U.S.-managed operations with cost-efficient global talent. 

Filiverse was built from real experience on both sides of remote work.

Our founder worked remotely from the Philippines for international companies before moving to the United States, where she now works closely with remote teams, sales systems, CRM operations, and business support.

That experience shaped Filiverse’s approach: we don’t just connect businesses with talent — we help build remote support systems designed to work long-term.

We prefer to use the term remote support or remote professionals.

Many of the people we work with have professional experience in administration, operations, sales, customer support, CRM management, marketing, project coordination, creative work, and technical support.

They are more than task assistants — they are dependable remote support professionals.

Filiverse offers three support levels:

Essential Support — $8/hour

Non-voice support for recurring administrative, CRM, data entry, research, and operational tasks.

Growth Support — $11/hour

Voice and non-voice support for customer communication, sales follow-ups, appointment setting, CRM updates, and workflow coordination.

Specialized Support — starting at $14/hour

Senior-level support for specialized roles such as marketing, sales development, executive assistance, project coordination, design, video editing, IT support, CRM, automation, bookkeeping, and finance support.

All support levels are billed monthly.

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Yes. Part-time and full-time support options are available.

The minimum engagement is 2 hours per business day. Billed Monthly.

Yes. Filiverse support is designed around your workflow, communication style, operational structure, and business needs.

We adapt to your process — we don’t force you into a rigid system.

Filiverse internal operations are managed on Mountain Time.

Assigned remote professionals may work based on your preferred schedule, business hours, or operational coverage needs.

Filiverse screens remote professionals based on experience, communication, professionalism, reliability, and operational capability.

Clients are responsible for training assigned remote professionals on company-specific workflows, systems, products, services, and internal processes.

Remote professionals use time tracking and productivity monitoring tools to support visibility, accountability, and workflow transparency. 

• Time spent on tasks
• Activity levels
• Optional screenshots (based on preference)

It’s designed to give you clarity—not micromanagement.

Filiverse remote professionals use Filiverse-managed communication and operational systems, including:

• Google Workspace,

• Filiverse email accounts,

• Google Meet,

• Google Chat,

• Google Drive, and

• Time tracking tools.

Yes. Remote professionals use their own dedicated computers and remote work setups suitable for professional work.

If your business requires company-owned equipment, Filiverse may assist with equipment coordination.

Client-provided equipment may be recommended for roles involving sensitive data, installed software, restricted-access systems, compliance-sensitive work, or dedicated hardware requirements.

For more controlled environments, we can support a dedicated setup.

Yes. Filiverse offers optional Equipment Setup & Management Support.

This may include procurement coordination, delivery support, setup guidance, equipment tracking, storage coordination, and retrieval assistance.

Additional fees may apply only when equipment support is requested.

Filiverse values confidentiality, professionalism, and responsible handling of client information.

Clients remain responsible for managing access permissions, protecting credentials, securing company systems, maintaining cybersecurity policies, and controlling sensitive data access.

We encourage clients to use secure password management, role-based permissions, proper onboarding/offboarding controls, and company-managed systems whenever possible.

Trial Structure

• 2 hours per business day
• 5 business days total

If the client is not satisfied, Filiverse may provide one complimentary replacement or refund the paid trial fee.

Yes. Clients may communicate directly with assigned remote professionals within our dedicated workspace while Filiverse continues to provide operational support, coordination, and oversight.

Yes. Support can evolve as your business grows.

Clients may start with part-time support and later expand to full-time support, specialized roles, or additional remote professionals depending on workload and business needs.

1. Discovery call
2. Define scope
3. VA matching
4. Trial (optional)
5. Onboarding
6. Ongoing Support

Invoices are issued by Filiverse monthly and can be paid via bank transfer, Wise, or PayPal.